Unlocking the keys to sustaining the golf participation surge

Del Ratcliffe, a successful multi-course operator, looks back to look forward, and joins co-hosts Jon Last and David Klein to discuss golf's current popularity

Pinnacle Golf Properties COO Del Ratcliffe joins Sports & Leisure Research Group’s Jon Last and David Klein to reflect on a long and successful career in golf facility management and how the business is evolving to meet broader definitions of the golf experience.

[2:00]: Del Ratcliffe's multi-faceted career in facility management 
[4:00]: The industry addresses grow the game initiatives
[5:00]: Where we are today in addressing growth of the game
[6:00]: Perspectives on customer service and providing unique value
[9:02]:  Addressing pricing challenges at public facilities
[12:14]: How facility operators can sustain the current participation surge

For more "Driver$: Inside the Golf Industry" episodes, click here.