Q&A: Alex Elmore | Executive Vice President, Troon

The former Merion Country Club caddie shares his keys to success, how he views leadership and a glimpse of life outside the C-suite

Alex Elmore and family
Alex Elmore, right, with his wife Angela and sons Matthew (second from left) and Joshua.

While growing up in the outskirts of Philadelphia, Alex Elmore served as a caddie at fabled Merion Country Club. And it is where Elmore "fell in love with [golf] — hook, line and sinker," he says. Today, Elmore serves as executive vice president for Troon's owned-leased asset group division. During his corporate ascension, Elmore has evolved and in this Q&A with The First Call, he shares a bit of his philosophies — along with what's on his musical playlist.

The First Call: Where are you located?
Alex Elmore: Troon headquarters are in Scottsdale, Arizona, with multiple offices across the country. I am based out of the Reston, Virginia, office.

TFC: In one sentence, describe what you do for a living.
AE: I support an amazing team of hospitality professionals at 67 properties across 13 states, helping them achieve their respective goals.

TFC: What time do you wake in the morning, and what time do you typically start the workday?
AE: 6 a.m. alarm typically. When I’m not traveling, I’ll pour a cup of coffee and take my two dogs for a walk through some nearby woods. Then typically check in on emails, grab a 20- to 45-minute workout, depending on the day, then head into the office around 8:30 or 9. When I’m on the road, I try to keep the wake-up and workout going. Keeps me on track.

TFC: What are key elements to leadership or to being a good leader?
AE: A servant’s heart, listening ears and clarity in your vision and your expectations. I’m a huge fan of strengths-based leadership, so providing the most basic foundational needs for your team — clear direction and the tools/resources necessary to do their jobs — is priority one. Beyond that, support them, hold them accountable to the expectations fairly, and then get out of their way and let them shine. 

TFC: What's the secret to your success?
AE: I have conversations and I try to treat others as they deserve to be treated. I don’t always succeed, but I’m open to and appreciate feedback, then do my best to adjust.  Care about others first and success generally follows.

TFC: Who is your role model?
AE: My father-in-law, who is an amazing man for many reasons.

TFC: Knowing what you know today, what professional advice would you give a younger you? 
AE: Outwork the others and focus on your interpersonal, soft skills as much as other skills-based learnings.

TFC: What’s the last book you read?
AE: Rereading the “Lonesome Dove” series by Larry McMurtry.

TFC: What’s the last movie you saw?
AE: “Jesus Revolution.”

TFC: What’s on your playlist?
AE: Everything, but the top five stations I’ve played recently in Pandora are Zach Williams, Imagine Dragons, The Waterboys, Newsboys and Tedeschi Trucks Band.

TFC: When I’m not at work, you can find me ...
AE: On the baseball diamond. I coach my 12-year-old Matthew's travel team and my 14-year-old son Joshua plays as well.

TFC: What is your greatest extravagance?
AE: Ski trips out west with the family.

TFC: What is your handicap index?
AE: 1.3.

TFC: What are the favorite golf courses you have played?
AE: Royal County Down, Royal Dornoch, Fisher’s Island, Merion.