Guest: Bobby Barnes, resort manager / interim general manager, Innisbrook Golf Resort.
Description: Barnes discusses a wide variety of topics, ranging from lessons learned through a variety of golf hospitality positions to why Innisbrook's Copperhead Course is considered one of the finest — and toughest — on the PGA Tour.
Talking Points:
> How 13 years working at the Walt Disney Company taught him so much about customer service
> The biggest issues facing the golf resort industry these days
> Valspar signing on for five more years as the Valspar Championship's title sponsor
> On Copperhead being in its best shape ever despite hurricane damage last fall
> Salamander Hotels and Resorts, owner of Innisbrook, becoming manager of PGA National Golf Club in Palm Beach Gardens, Florida
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